Saint Louis County Merchant Services and Payment Gateway Solution

Saint Louis County is seeking a qualified entity to provide comprehensive merchant services, including a robust payment gateway solution. The selected vendor will be responsible for processing various payment types such as credit cards and electronic checks, both online and in-person, across multiple county departments. The system must be PCI compliant, offer real-time reporting, and integrate with current and future cashiering systems. The vendor will also be responsible for providing all necessary equipment and customer support, operating under a convenience fee model where the vendor retains all fees and the county pays none. This initiative aims to streamline payment collection and enhance customer service.