Emergency Management Software Platform Services

The County of Alameda is seeking a secure, interoperable, cloud-based emergency management software platform to enhance incident management, situational awareness, and coordination across its operational area. This platform will support day-to-day preparedness activities and large-scale incident management operations, aligning with federal (FEMA) and state (Cal OES) emergency management standards, including NIMS and SEMS. The solution must support real-time collaboration and seamless information exchange with county departments, cities, special districts, and regional/state partners. Key functionalities include situational awareness, incident planning, resource coordination and tracking, Incident Action Plan development, recovery operations, and after-action reporting. The platform must also ensure interoperability with existing systems and support secure access via desktop and mobile devices. Bidders passing the initial evaluation will be required to participate in a system demonstration and oral interview via Microsoft Teams. The contract will be for an initial three-year term with the option to renew for two additional years.