Property Tax Bill Printing and Mailing Services

The City of Pontiac, Michigan, is seeking proposals for comprehensive property tax bill printing and mailing services. This includes the secure processing of billing data, high-quality printing of tax bills and notices, and efficient mailing through the U.S. Postal Service. The selected vendor must demonstrate the capacity to manage peak seasonal volumes, estimated at around 20,000 bills per season, with a turnaround time of approximately 21 days for each of the two annual billings (November and June). Key services required include receiving PDF data files, printing two-sided tax bills with a perforated tear-off stub, printing Spanish versions of bills, printing #9 return envelopes, and printing #10 mailing envelopes with a three-color logo. The process also involves folding, insertion, and mailing, ensuring the mailing address is visible through the envelope window. The City requires proofs and test bills within specific timeframes after data upload, with final mailing completed before the end of the month. Proposals should detail the vendor's approach, qualifications, and experience, including quality control measures, data security protocols, address verification processes, and contingency plans. The City will evaluate submissions based on cost-effectiveness, capacity to meet deadlines, printing quality, relevant experience, and customer support.