Iowa Department of Revenue Incoming Mailroom Modernization

The Iowa Department of Revenue (IDR) is seeking proposals for a modernized mailroom solution to replace aging infrastructure and manual processes with an integrated, automated system. The selected contractor will be responsible for delivering all necessary components, ensuring full integration with IDR's existing systems, and providing ongoing maintenance, support, and training. Key objectives include improving mailroom efficiency, reducing operational risk, and delivering high-quality services to taxpayers and stakeholders. An optional pre-proposal conference and facilities tour is scheduled for April 22, 2026, at 10:00 AM in Room A104A, Hoover State Office Building, 1305 E. Walnut Street, Des Moines, IA 50319.