Helpdesk Partner Services
Mass Bay Community College is seeking a helpdesk partner to provide network and phone managed services.
Mass Bay Community College Massachusetts Bay Community College
General
Closed (past due)
BD-26-1064-1064-02481-122561
Jan 07, 2026 10:00 AM
Dec 03, 2025 12:00 AM
Request for Proposal (RFP)
Local
Original Solicitation Links
[
BD-26-1064-1064-02481-122561
]26-18 helpdesk partner
Contact
Lauren Curley
lcurley@massbay.edu
+17812392572
50 Oakland St Wellesley Hills, MA 02481 US
Description
Mass Bay Community College is seeking a helpdesk partner to provide network and phone managed services. The contract is scheduled to commence on July 1, 2026, and conclude on June 30, 2029, with the option to renew for two additional one-year terms through June 30, 2031.
Classification Codes
NAICS541513Computer Facilities Management Services
PSCD321IT AND TELECOM- HELP DESK
Smart Codes
helpdesk partnerhelpdesk servicesnetwork managed servicesphone managed servicesinformation technologyit service deliverynetwork servicesphone servicesmanaged servicesit services
Timeline
Dec 03, 2025 12:00 PM-Bids Available
Dec 10, 2025 12:00 PM-Mandatory Pre-Bid Conference (required)
Dec 15, 2025 12:00 PM-Deadline for Written Bidders Questions
Dec 22, 2025 12:00 PM-Responses posted by
Jan 07, 2026 12:00 PM-Bids Due
Jan 12, 2026 12:00 PM-Vendor Presentations (if requested)
Jan 19, 2026 12:00 PM-Contract Awarding
Jul 01, 2026 12:00 PM-Commencement Date of Contract
Jun 30, 2029 12:00 PM-Contract End Date