Security Guard Services for the City of Phoenix

The City of Phoenix is soliciting sealed offers for comprehensive security guard services. This includes both unarmed and armed guards, with armed support activated only during increased security levels. The contract will be for a term of 5 years, beginning upon final signature and recording by the City Clerk's department. Services will be provided at various water and wastewater facilities, remote sites, and plants throughout the City of Phoenix. The scope of work includes access control, patrols, emergency response, reporting, and maintaining a professional security presence. Offerors must meet specific qualifications, including age, citizenship, valid Arizona DPS guard cards, high school diploma or GED, and relevant experience. The City requires a 24/7 operations center, sufficient staffing levels, and a robust recruitment and retention program. Background screening for all personnel is mandatory, with a maximum risk level assessment required every three years. The contract also includes detailed insurance requirements and a performance bond of 10% of the total contract amount.