Transportation Services for the City of Monterey Park

The City of Monterey Park is soliciting proposals from qualified agencies for local fixed route, on-demand flexible transit, and dial-a-ride transportation services. These services are intended to serve the community of Monterey Park, with the goal of providing safe, reliable, and efficient transportation. The contract will have a four-year term with options for two additional one-year increments. The selected contractor will be responsible for providing vehicles, labor, equipment, fuel, maintenance, and supervision for all services. Key performance indicators and service level agreements will be monitored, with potential penalties for non-compliance. The City emphasizes customer satisfaction, on-time performance, and well-maintained, accessible vehicles.