Computer Aided Dispatch Software System for White County 911 Communications

The White County Board of Commissioners is soliciting proposals for a modern, reliable, GOVCLOUD-based, and integrated Computer Aided Dispatch (CAD) software system. The system is intended to support the operational needs of White County 911 Communications, aiming to reduce redundant data entry, improve access to critical public safety information, and enhance dispatch efficiency. The scope includes the purchase, implementation, configuration, training, support, and ongoing maintenance of the CAD system, with a focus on scalability and readiness for emerging technologies like Next Generation 911. The selected vendor will be responsible for providing a complete solution, including project management, system configuration, data conversion, user training, technical support, software maintenance, and any necessary integrations. The system must be user-friendly and capable of supporting current and future public safety operations.