Management of Information, Licensing, and Enforcement System (MILES)

The Florida Gaming Control Commission is seeking information on modern, cloud-based enterprise solutions for regulatory, licensing, and enforcement processes through an RFI.

Florida Gaming Control Commission (FGCC)


General
Open (open)
RFI-16231
Jul 23, 2026 09:00 PM
Jun 11, 2026 01:33 PM
Request for Information (RFI)
State
Contact
Shane Phillips
+18507948039
4070 Esplanade Way, Tallahassee, FL, USA
Submission Instructions
Email
Description

The Florida Gaming Control Commission (FGCC) is issuing this Request for Information (RFI) to gather details on modern, cloud-based enterprise solutions capable of managing regulatory, licensing, and enforcement business processes. This RFI aims to inform future procurement strategies, budget requests, and technical specifications. The FGCC currently oversees numerous license types and manages a large database of licenses and permit holders. Their existing systems, VERSAREG and OnBase, provided by the Department of Business and Professional Regulation (DBPR), have limitations that hinder growth, integration, and the use of advanced technologies like artificial intelligence. The FGCC is seeking a comprehensive, scalable, cloud-based enterprise solution to standardize and integrate all licensing, regulatory enforcement, illegal gaming enforcement, administrative functions, and legal needs. The desired solution should facilitate entity management, application intake and processing, license issuance and renewal, permit management, online portal services with license verification, financial management, auditing and inspections, compliance and enforcement case management, document management, user management, reporting capabilities, a configurable workflow engine, and robust security administration. The FGCC is interested in understanding cost ranges, system availability, scale, and feasibility to support current and future responsibilities efficiently and transparently.

Classification Codes
NAICS926150Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors
PSCDA10Support services, delivered as a service contract (SaaS or Subscription) involved with the analysis, design, development, code, test and release packaging services associated with application development projects, as well as off-the-shelf Business software.
Smart Codes
cloud-based enterprise solutionsregulatory licensing enforcementworkflow automation software
Specifications
Service Only
Timeline
Jun 11, 2026 12:00 PM-Open Date
Jun 25, 2026 12:00 PM-Questions Due Date
Jul 09, 2026 12:00 PM-Answers to Vendor Questions Posted
Jul 23, 2026 12:00 PM-Responses Due Date
Aug 03, 2026 12:00 PM-Estimated Demos/Presentations
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