Background Investigation Software System for San Mateo County Sheriff's Office

The San Mateo County Sheriff's Office is seeking proposals for a cloud-based background investigation software system to improve efficiency and security in their hiring process.

County of San Mateo Sheriff's Office


General
Open (open)
2026-RFP-00401
Jul 06, 2026 05:00 PM
Jun 10, 2026 09:41 AM
5 years
Small BusinessOther
Request for Proposal (RFP)
Local
Original Solicitation Links
Contacts
Nicole Mejia and Joann Lov
+16503634052

Veronica Ruiz
vruiz@smcgov.org
+16503637819
Submission Instructions
Online
Description

The San Mateo County Sheriff's Office (SMCSO) is soliciting proposals for a secure, cloud-based, pre-employment background investigation software system. The objective is to enhance the efficiency, accuracy, and security of the background investigation process to ensure high-quality hiring decisions. The system must integrate seamlessly with SMCSO's current digital system and comply with relevant federal, state, and local regulations, including FCRA, EEO laws, CCPA, and CJIS standards. Key functionalities include automated background checks (criminal history, employment verification, education verification, reference checks), integration with national and state databases, a centralized applicant database with customizable workflows, multiple permission levels, unlimited storage, an electronic document management system, an intuitive user interface, and 24/7 customer support. The system must also include two-factor authentication and the ability to run customizable data reports. Implementation includes secure migration of existing data, configuration to meet POST regulations, and compatibility with various web browsers and operating systems. Training and ongoing support, including webinars, user manuals, and a train-the-trainer program, will be provided. The target start date for services is September 1, 2026.

Classification Codes
NAICS561611Investigation and Personal Background Check Services
PSCR307AUTOMATED INFORMATION SYSTEM SVCS
Smart Codes
background investigation softwarecloud-based systemlaw enforcement software
Specifications
Service Only
Timeline
Jun 10, 2026 12:00 PM-RFP Released
Jun 29, 2026 12:00 PM-Deadline for Questions, Comments and Contract Exceptions
Jul 06, 2026 12:00 PM-Proposal Due Date
Sep 01, 2026 12:00 PM-Anticipated Contract Award Date
Requirements
Required
  • General Liability — $1,000,000.00
  • Motor Vehicle Liability Insurance — $1,000,000.00
  • Professional Liability — $1,000,000.00
  • Workers' Compensation
Required
  • Minimum 3 references
  • Client point of contact required for each reference
Location
Local Preference:Local Preference
Documents
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