Prepaid Card Services for the City of Los Angeles

The City of Los Angeles is seeking a firm to provide prepaid card services, including procurement, distribution, and management.

Finance, Office of


General
Open
227608
Aug 14, 2026 12:00 PM
Jun 10, 2026 12:00 PM
5 years base + 1 × 5 years option
Request for Proposal (RFP)
Local
Original Solicitation Links
Contact
Ricardo Estrada
+12134739193
Submission Instructions
Online
Description

The City of Los Angeles is seeking a qualified organization to provide a comprehensive, scalable commercial prepaid card solution. This solution will facilitate the disbursement of subsidies, benefits, and funds to the public through prepaid card accounts and associated debit cards. The selected contractor will be responsible for the procurement, distribution, and management of these prepaid cards. Key services include providing instant issue cards, personalized cards, and virtual cards. The scope also encompasses program administration, including a web-based administrative portal for managing card inventory, enrolling participants, and executing fund disbursements. Financial capabilities, card access (including ATM and mobile wallet integration), and a competitive fee structure with minimal or no fees for participants for standard usage are also critical aspects of the service. The contract is anticipated to have an initial term of five years, with an option for an additional five-year extension.

Classification Codes
NAICS522210Credit Card Issuing
PSCR710Financial Services (includes credit card services and any other financial services. See revision to description for code R703 above)
Smart Codes
prepaid card servicescard distributionprogram management
Specifications
Supply & Service
Timeline
Jun 10, 2026 12:00 PM-Posted Date
Jun 17, 2026 12:00 PM-Deadline to Protest RFP Content (optional)
Jul 08, 2026 12:00 PM-Mandatory Proposers' Conference (required)
Virtual meeting via Google Meet
Jul 23, 2026 12:00 PM-Submission of Questions
Jul 31, 2026 12:00 PM-BIP Outreach Deadline
Aug 14, 2026 12:00 PM-Due Date
Requirements
Required
  • Workers' Compensation — $10,000.00
  • General Liability — $10,000.00
  • Professional Liability — $10,000.00
  • Crime Insurance — $10,000.00
  • Cyber Liability — $50,000.00
Required
  • Minimum 3 references
  • Within the last 3 years
  • Client point of contact required for each reference
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